I agree with every complaint on here. This is a scam.
I called, waiting on hold for about 20 minutes before I got a hold of anyone. When I finally got through to someone, the lady was completely rude. I told her that any legitimate company would have a "terms and conditions" box that you have to check saying that you've read and understand. She's all "well, thats your perogative".
After that, I said I wanted to speak to her manager, she's all "they're going to say the same thing as me and you'll have to wait on hold for 30 minutes", I said "fine, I'll wait on hold for 30 minutes, I want to speak to your manager". She's all "fine" and put me on hold, which I was on for about 2 minutes before they disconnected me. So, WHATEVER! I filed a dispute with my credit union, which they were really cool about and I got the money credited back in my account while they look into it.
We'll see if I get my money back.
My advice TAKE IT TO YOUR BANK, DISPUTE IT!!!
Monetary Loss: $89.