I have been trying to get a $79.96 refund from Natures-acai for an authorized charge to my bank account. I finally spoke to a customer service rep who did not know what to do.
He stated that he could not apply any credit to my account that this was a one-time charge. I told him I would contact the Better Business Burea, the Banking Commission and my bank. I was immediately given a credit confirmation number for the refund.
I will be watching my bank account to confirm this refund. Hope this will help others that have been scammed.