My mother always taught me to try to learn from someone else's mistakes and stop reinventing the wheel.
We are all being deluged with emails about the Acai berry and these free samples - just pay postage. Okay, one dummy, step up to plate.
Naive and trusting, I ordered my one week free sample for $3.99 hoping to see a wonderful difference in my life and go on to a lifetime supply of this fountain of youth and health.
I took the week's supply...felt no different...and said "oh well...I've done worse things with $3.99."
I know you're waiting for the other show to hit the ground and duck...here it comes!
I get a package in the mail with a bottle of 60 pills. I go on line and look at my credit card and they have charged my card an additional $74.99!!!!!!
First I called the c/c company and am disputing the charge but I know I will lose. I contacted Performance Products USA at acai.performanceproductsusa.com and was refered to their webpage buried among millions with a click on accept terms which has a negative marketing plan and they will continue to hit my card for $74.99 until I opt out of the program.
They also refuse to take it back "unopened" and could care less about anything I try to do. Because of their terms, no matter how well they hid them on their website and how unethical opt out programs are, the credit company will deny my dispute.
So, do your friends and associates and family members a HUGE favor...copy and send them this information so they do not fall into the same trap I did...let them learn their lessons the cheap and easy way...my lesson was far too expensive.
And by forwarding this to all who will listen, you will be helping me get the word out to these scam artists, that we are not going to take this entrapment lying down. Send to everyone you know....PLEASE?
If the phone # to cancel does not work or is mysteriously "always busy," then that's a breach of contract on their part & U can dispute the charge successfully!
Best idea is the prepaid debit card, or some CC banks offer virtual one-use-only numbers.
WOW I AM SO GLAD THEY HAVE THIS SIGHT. I TOO PANICK WHENEVER SOMEONE ASKS FOR MY CREDIT CARD NUMBER ON LINE. I CAME TO THIS SIGHT BEFORE I ORDERED THE ACAI TRIAL. WOW AM I GLAD I DID. THANK YOU TO EVERYONE FOR THE GREAT INFO.
I was duped too- and I DID read the fine print....but I guess I should have dialed the (non-functional) number BEFORE I placed the order. I finally was able to cancel my auto-delivery via live chat on a different website I found through the BBB (6 days after placing the order)....but I still went ahead and canceled my credit card as I feel like this "company" may try to sneak charges on my account in the future- I also filed a complaint with the BBB- hopefully they will get shut down so they can not STEAL any more money from people! Yes they are hoping people don't read the fine print- but even if you do- it is still a SCAM- the number they give you does NOT work, and they may still sneak charges to your card number you provided to them!
4. Written by Jaymie from sunny cali., on 30-10-2008 00:21
Ok yes, we should always read the fine print but what happens when the fine print is just one big lie?? what then?? I have gone thru this before with another company. All I can really say is, DO NOT USE CREDIT CARDS ONLINE!! Simple as that. I on the other hand do not have a credit card anymore and its better that way. The best way to lose weight is eat healthy and be active, its simple and easy. People need to learn not to take the easy way out. If you opt for diet pills your setting yourself up for disaster, your ruining your body too not just losing money. People just need to grow up and get a life and learn that this isn't the way to go.
Why the HE** is it so difficult to cancel? I made an oops and jumped on Acai - yes without reading the "fine print" which must has been so fine that it was just about invisible, got my first charge of $89 today. Called the number at 10:15 a.m. and am still on hold at 11:03 a.m. This is after being hung up on 3 times.
So, 11:06, as I was writting this, some man named Peter answered. He verified my information and I told him that I was calling to cancel all future orders. I understand that I fell for their scam and accept the charge this time, but they are to cancel ALL future charges. He tried to sweet talk me into staying and he would ship 2 bottles for the $89. I told him no, and after he was persistant to the point where he was calling me stupid for not taking him up on the deal, I told him that he and his fake company should feel lucky that I am just cancelling and not filing a consumer complaint as their product has made me have severe headaches, vomiting and the urge to come through the phone and kick his a**!! He said "thank you for calling, you will not be charged anything further, here is your cancellation confirmation number and my name is Peter....have a good day!" I thought that was hillarious!!!
So, with patience on the dumb phone line - - which by the way - I called the one that showed up on my credit card statement - I did get through and was able to cancel. I have notified the CC company and was informed that all future attempts to charge on my card will be blocked, and any attempts by Acai company, will be sent to me for filing with the attorney general and bbb and to start a class action suit for all of us who have cancellation numbers!
Ok so I ordered this stuff two weeks ago today, and within two days after I ordered it, I had fraud on my bank statements from two companies repeatedly charging me 19.80. Good thing I check my online bank statements every day. (Being a poor college student makes you care about your money a little more carefully) I go to US Bank and they were really nice about canceling transactions before they were processed. They put a freeze on my account and got me a new card because the charges had put me in negative integers too. I had overdraft fees from the bank because of this, but they waived it all after I called and refunded me the charges back before they could process. I noticed the acai site didn't have the security lock on the page that asked for your card number, which I never do but I thought hey well, I'll try it. (I had changed my mind first and noticed when you tried to close the page it bumped the price of the shipping down to a dollar, so that's all I paid.) The tablets tasted good and reminded me of Flintstones Vitamins for kids. I'm just hoping the Acai business doesn't have my info so that they can charge my new card even tho I've changed numbers. I'm keeping a watch on it, I guess I'll know tomorrow!
I have tried to call the number (877-859-1109) to cancel and it is always business. is there another number i can call. I don't want to be charged anymore. I also canceled my credit card number to hopefully make it stop.
Oh and for the record here is the "small print" clearly on the web site DIRECTLY under the order button. NOT the company's fault if you choose not to read it.
"I understand that by ordering Acai Berry Power 500, I am agreeing to receive Acai Berry Power 500 for a 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $4.70 (non-refundable) for S&P. I understand, I may be charged a non-refundable international transaction fee from my bank, for each payment made. I understand that unless I cancel by calling 877-350-8480 within this 14-day period, beginning on the 15th day my credit card will automatically be charged $89.31 USD (Free Shipping) for a 31 day supply of Acai Berry Power 500 to be shipped at that time to my door. Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $89.31 every 31 days for a new supply of Acai Berry Power 500. I understand all charges(including trial) are in U.S. dollars and all charges will change depending on current international exchange rate. I understand that I may cancel any future shipments Monday through Friday by calling 877-350-8480. Our hours of operation are from 8am to 5pm MST.I understand that this consumer transaction involves a negative option and that I may be liable for payment of future goods and services, under the terms of this agreement, if I fail to notify the supplier not to supply the goods or services described.
We do not accept returns on any products that have been shipped.
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Comments (44)
Ok so I ordered this stuff two weeks ago today, and within two days after I ordered it, I had fraud on my bank statements from two companies repeatedly charging me 19.80. Good thing I check my online bank statements every day. (Being a poor college student makes you care about your money a little more carefully) I go to US Bank and they were really nice about canceling transactions before they were processed. They put a freeze on my account and got me a new card because the charges had put me in negative integers too. I had overdraft fees from the bank because of this, but they waived it all after I called and refunded me the charges back before they could process. I noticed the acai site didn't have the security lock on the page that asked for your card number, which I never do but I thought hey well, I'll try it. (I had changed my mind first and noticed when you tried to close the page it bumped the price of the shipping down to a dollar, so that's all I paid.) The tablets tasted good and reminded me of Flintstones Vitamins for kids. I'm just hoping the Acai business doesn't have my info so that they can charge my new card even tho I've changed numbers. I'm keeping a watch on it, I guess I'll know tomorrow!