They should be stopped! They got my card too for 4.95, 34.95 for pixie tea?? and now today for 79.95....I know they are lying, as I know I opted out of anything else...all I agreed to was the free bottle and just pay shipping of 4.95....these people are creeps and horrible on the phone! How we get our money back? How do we stop these horrible scammers????

Makes me never want to shop on line again!

They said I could mail back, call with tracking number and they will credit...thank god I never opened, who knows what is in these pills...could be poison or anything, only buy from reliable stores!! Please!!!!!!!!!!!!


  Comments (2)
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1. Written by Support, on 23-10-2008 11:44

We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection. 

 

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer Acai a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes. 

 

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.

2. Written by j.lynn, on 21-10-2008 22:06

I just ordered the acai berry, read the fine print, and was prepared to call before the 14 days was up but the line has been busy EVERY TIME I CALL. I called both the number that was on the website (877-350-8480) and the number that was on my bill when I was charged the 3.99 shipping, neither of them work. I am holding to my terms and conditions, but it doesn't work very well if the company won't answer their phone when I call. Of course, I can't recall the company name and haven't yet received my package. any info might be helpful...

Comments on I got scammed too!

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